Returns & Exchanges
At Rosia, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
